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Hotel · Sapporo · Hokkaido

Mercure Sapporo

A 4-star hotel in Sapporo's Susukino district, within walking distance of Odori Park and the Sapporo Clock Tower.

  • 10-minute walk to Hosui-Susukino tube station
  • Free Wi-Fi in all rooms
  • 24-hour reception and security
8.5 Great 993 reviews Booking.com 8.5 · 993 reviews

About

Mercure Sapporo

Mercure Sapporo sits in the lively Susukino district, about a 10-minute walk from Hosui-Susukino tube station. The hotel offers a range of amenities including a restaurant, bar, fitness centre, and valet parking. All rooms are non-smoking and come with air conditioning, heating, and free Wi-Fi.

Guests consistently praise the staff's helpfulness and the convenient location. The hotel provides a bureau de change, laundry services, and a welcome drink. With a guest rating of 8.5 from 993 reviews, it's a solid choice for exploring Sapporo.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Helpful and attentive staff — Guests frequently mention the staff's top-class service, from offering cold drinks to arranging free shuttles and providing sightseeing advice.
  • Prime location in Susukino — Within walking distance of Hosui-Susukino station, Odori Park, the Sapporo Clock Tower, and many restaurants and shops. The airport bus stops across the street.
  • Clean and comfortable rooms — Reviews describe rooms as compact but neat, modern, and with exceptionally comfortable beds and premium bedding.

Worth weighing

3 to weigh
  • Rooms can be compact — Some guests noted the rooms were compact, which is typical for city hotels but worth knowing if you prefer more space.
  • Comfort rating slightly lower — The comfort score of 7.9 is lower than other categories, suggesting some guests may find the beds or room conditions less than perfect.
  • No pets allowed — The hotel does not permit pets, which may be a drawback for those traveling with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Triple Room Three Single Beds Non-Smoking

  • 3 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Privilege Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Standard Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Privilege Queen Room Non-Smoking

  • 1 Double bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Standard Queen Room Non-Smoking

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Hollywood Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Deluxe Quadruple Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Lift
  • Currency exchange
  • Vending machines
  • No smoking on site

Services

  • Laundry
  • Dry cleaning
  • Luggage storage
  • VIP check-in/ -out
  • Welcome drink
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock
  • Carpeted floor
  • Free Wi-Fi in rooms

Food & Drink

  • Restaurant
  • Bar/ Lounge area

Facilities

  • Fitness centre
  • Parking
  • Valet parking
  • Safe deposit box
  • Rooms/ Facilities for disabled
  • Wheelchair access

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 993 reviews

Guest-rated 8.5/10 from 993 reviews

Booking.com · 8.5 · 993 reviews
8.5Verified guest

“Nice building, fantastic location close to transport, shopping, restaurants, and the Sapporo Clock Tower, plus the airport shuttle bus. Breakfast was fine, room was compact and tidy. Lovely interior, very comfortable beds.”

8.5Verified guest

“The staff are top-notch and attentive, always keeping the place clean.”

8.5Verified guest

“Excellent design, spacious room, very comfortable. Helpful staff and good location. Rooms are modern and in great shape. Great value, especially on weekdays.”

8.5Verified guest

“Location is good, convenient to anywhere downtown.”

8.5Verified guest

“Good place with free Wi-Fi, 24-hour reception, and a cozy bar/lounge. I remember the staff offering a cold drink on my first visit—their helpfulness stood out.”

8.5Verified guest

“Service is wonderful. Staff are helpful and answer all questions about sightseeing, transport, and food. The hotel arranges a free shuttle to the JR station, and the airport shuttle stops within a 2-3 minute walk.”

04 — Location

Getting around Sapporo

The property sits in Sapporo.

Getting Around: Hosui-Susukino tube station is a 10-minute walk away, and the airport shuttle bus stops within 2-3 minutes on foot. A free hotel shuttle runs to Odori Park and JR Sapporo Station.

Nearby Sights: Odori Park and the Sapporo Clock Tower are within walking distance, as are the Susukino district's many restaurants and shops.

2-4 Minami 4-Jo, Sapporo, Hokkaido, 064 0804, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
285 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 11:00.

Is parking available?

Yes, parking is available on site, with valet parking also offered.

Are pets allowed?

No, pets are not allowed at Mercure Sapporo.

Does the hotel offer airport shuttle service?

The hotel does not run its own airport shuttle, but the airport bus stops across the street, about a 2-3 minute walk away.

Is there free Wi-Fi?

Yes, free Wi-Fi is available in all rooms.

The bottom line

Mercure Sapporo is a reliable 4-star choice in the heart of Sapporo's entertainment district, backed by strong staff and location scores. It's ideal for travellers who prioritise convenience and service over sprawling room size.

8.5Based on 993 guest reviews and a rating of 8.5

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